by Philips
The Philips Refurb campaign tackled the issue of e-waste generated by online shopping, where 10 million returned gifts end up in landfills yearly. Philips aimed to raise awareness and provide a solution by selling only refurbished products instead of new ones, branding them as “Better Than New” with upgraded warranties and eco-friendly messaging. This initiative targeted the misconception that new products are superior, emphasizing the environmental benefits of refurbished items, especially in markets like Germany where consumers are open to second-hand gifts. On Earth Day, Philips closed their website for new product sales and launched an interactive virtual store in Berlin to sell returned items, transforming a potential landfill scenario into an engaging shopping experience. The campaign successfully sold 52,000 returned products, preventing 185 tons of e-waste and an estimated 277 tons of CO2 emissions, earning 1 Grand Prix and 1 Shortlisted Cannes Lions award. Effect created by lens.that.